Little Pup

Jellycat plush toys are machine washable at 30°C on a gentle cycle. We recommend placing them in a mesh laundry bag to protect the fabric. Air dry only — do not tumble dry or iron. For spot cleaning, use a damp cloth with mild soap.

We accept returns within 30 days of purchase for unused items in their original packaging. To initiate a return, please email us at hello@yoome.com.au with your order number. Return postage is at the customer's expense, and refunds are processed within 5–7 business days of receiving the item.

Yes! We offer beautiful gift wrapping on all orders. Simply select the gift wrapping option at checkout and add a personalised message. Our wrapping uses premium materials that are as special as the gift inside.

Standard shipping takes 3–7 business days Australia-wide. Express shipping (1–3 business days) is available at checkout. We dispatch all orders within 1–2 business days. Free standard shipping on orders over $100.

Absolutely. Yoome Gift is an official, authorised retailer of Jellycat, Miffy, and all other brands we carry. Every product is 100% authentic and sourced directly from official distributors. You'll never find counterfeits here.

Yes! Once your order is dispatched, you'll receive a shipping confirmation email with a tracking number. You can use this to track your parcel through Australia Post or the relevant courier's website.